Returns & Exchanges
At Online Pharmacy, we want you to be completely satisfied with your new look, which is why we offer a 30-day hassle-free return policy for all unworn apparel. If your style prescription isn't quite right, we are here to help you find the perfect fit or provide a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the unworn garments with original tags attached into their original packaging to ensure they are protected during transit.
Attach the Label
Download and print your prepaid shipping label from the portal and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing